Cookie Policy

Last Updated: January 2024

This Cookie Policy explains how 5G Internet Australia ("we," "us," or "our") uses cookies and similar tracking technologies on our website. This policy describes what these technologies are, why we use them, and your rights to control their use.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How Cookies Work

• When you visit our website, we may send cookies to your device
• Your device stores these cookies and sends them back to us on subsequent visits
• Cookies allow us to recognise your device and remember certain information
• Each cookie typically contains a name, value, expiry date, and the domain that created it

Types of Tracking Technologies

In addition to cookies, we may use other similar tracking technologies:

• Web Beacons: Small, invisible images used to track website usage
• Local Storage: Browser storage technology that can hold more data than cookies
• Session Storage: Temporary storage for data during a single browsing session
• Pixel Tags: Similar to web beacons, used to track interactions

Types of Cookies We Use

We use different types of cookies for various purposes. These are categorised based on their function and duration:

By Function

By Duration

How We Use Cookies

We use cookies for the following specific purposes on our website:

Essential Functions

• Security: Verify users and protect against fraudulent activity
• Session Management: Maintain your active session while you navigate the website
• Load Balancing: Distribute website traffic to ensure optimal performance
• Fraud Prevention: Detect and prevent malicious activity on our website

Analytics and Performance

• Website Usage: Track how visitors use our website, including pages visited and time spent
• Traffic Analysis: Understand patterns of website traffic and visitor behaviour
• Performance Monitoring: Monitor website performance and identify areas for improvement
• Error Tracking: Identify and fix technical issues that affect user experience

User Experience

• Preferences: Remember your display preferences and settings
• Navigation: Remember which pages you've visited to help with navigation
• Form Data: Temporarily store information in forms to prevent data loss
• Personalisation: Provide a more relevant experience based on your usage patterns

Third-Party Cookies

We use third-party services that may set cookies on your device. These third parties include:

Analytics Services

Other Third-Party Services

• Web Hosting: Our web hosting provider may use cookies for technical purposes
• Content Delivery Networks: CDNs may use cookies to optimise content delivery
• Security Services: Security providers may use cookies to detect and prevent threats

Note: We do not control third-party cookies. Please review the privacy policies of these third parties for more information about their cookie practices.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted.

Browser Settings

Most web browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies while accepting first-party cookies
• Block all cookies from being set
• Delete all cookies when you close your browser
• Receive a warning before a cookie is set

Browser-Specific Instructions

Impact of Disabling Cookies

Your Rights Regarding Cookies

Under Australian privacy law and data protection regulations, you have the following rights:

• Right to Information: The right to be informed about how we use cookies
• Right to Control: The right to accept or reject cookies through your browser settings
• Right to Withdraw Consent: The right to withdraw consent for non-essential cookies at any time
• Right to Access: The right to request information about cookies stored on your device
• Right to Delete: The right to delete cookies from your device

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, changes in applicable law, or for other operational reasons. Any changes will be posted on this page with an updated revision date.

We encourage you to review this Cookie Policy regularly to stay informed about our use of cookies and tracking technologies.

Material Changes: If we make significant changes to how we use cookies, we will notify you by:

• Posting a prominent notice on our website
• Updating the "Last Updated" date at the top of this policy
• Providing additional information about the changes

Compliance

Our use of cookies is designed to comply with relevant Australian laws and regulations, including:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs)
• Spam Act 2003 (Cth)
• Competition and Consumer Act 2010 (Cth)

We are committed to protecting your privacy and providing transparency about our data collection practices.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies and tracking technologies, please contact us: